Refund policy
Teal Sundaze Return Policy
Last updated: 07/28/2024
At Teal Sundaze, we want you to love your purchase. If you’re not completely satisfied, you can return items within 10 days of delivery. If a mistake or error was made by us, we will immediately take action to fix the issue at no cost to you.
How to Return
- Eligibility: Returns must be requested within 10 days from the delivery date of your item(s). Items must be unworn, unwashed, and in their original condition with tags attached.
- Process: Contact us at hello@tealsundaze.com to request a return. We’ll provide you with return instructions and a return shipping label. Please note that return shipping costs are the responsibility of the buyer.
- Refunds: Once we receive your returned item, we’ll process a refund to your original payment method. Please allow 5-7 business days for the refund to appear in your account.
Again, if a mistake or error was made by us, we will immediately take action to fix the issue at no cost to you.
Exclusions
- Personalized or custom items are non-returnable.
- Items purchased at more than 40% off of retail price.
- Final sale items.
- Digital downloads or files.
For any questions or assistance with your return, please reach out to us at hello@tealsundaze.com. We are fully committed to ensuring you are happy with your purchase.