Shipping policy
Shipping Policy
At Teal Sundaze, we strive to ensure your shopping experience is smooth and enjoyable. Here’s everything you need to know about our shipping process:
Processing Time:
- Orders are typically processed within 1-3 business days.
- Custom or personalized orders may take additional time to process. Please refer to the product page for specific details.
Shipping Methods and Delivery Times:
- We offer various shipping options to meet your needs. The available shipping methods and estimated delivery times will be displayed at checkout.
- Standard Shipping: Approximately 5-7 business days (after processing).
- Delivery times are estimates and may vary due to factors beyond our control, especially during busy holiday seasons and weather-related conditions.
Shipping Rates:
- Shipping costs are calculated based on the weight of the order, order destination, and the selected shipping method.
International Shipping:
- We do not currently ship to international destinations.
Order Tracking:
- Once your order has shipped, you will receive a confirmation email with tracking information.
- You can track your order status through the carrier’s website using the provided tracking number.
Address Changes:
- Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
- If you need to change your shipping address after placing an order, please contact us immediately at hello@tealsundaze.com. We will do our best to accommodate your request.
Lost or Damaged Packages:
- If your package is lost or arrives damaged, please contact us at hello@tealsundaze.com within 7 days of the estimated delivery date.
If you have any questions or concerns about our shipping policy, please contact us at hello@tealsundaze.com. We’re here to help!