Shipping policy

 

Shipping Policy

At Teal Sundaze, we strive to ensure your shopping experience is smooth and enjoyable. Here’s everything you need to know about our shipping process:

Processing Time:

  • Orders are typically processed within 1-3 business days.
  • Custom or personalized orders may take additional time to process. Please refer to the product page for specific details.

Shipping Methods and Delivery Times:

  • We offer various shipping options to meet your needs. The available shipping methods and estimated delivery times will be displayed at checkout.
  • Standard Shipping: Approximately 5-7 business days (after processing).
  • Delivery times are estimates and may vary due to factors beyond our control, especially during busy holiday seasons and weather-related conditions.

Shipping Rates:

  • Shipping costs are calculated based on the weight of the order, order destination, and the selected shipping method.

International Shipping:

  • We do not currently ship to international destinations. 

Order Tracking:

  • Once your order has shipped, you will receive a confirmation email with tracking information.
  • You can track your order status through the carrier’s website using the provided tracking number.

Address Changes:

  • Please ensure your shipping address is correct at the time of purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer.
  • If you need to change your shipping address after placing an order, please contact us immediately at hello@tealsundaze.com. We will do our best to accommodate your request.

Lost or Damaged Packages:

  • If your package is lost or arrives damaged, please contact us at hello@tealsundaze.com within 7 days of the estimated delivery date. 

If you have any questions or concerns about our shipping policy, please contact us at hello@tealsundaze.com. We’re here to help!